Data Analyst / Migration Specialist I

About our client, ECCA

ECCA, Inc. is a service-oriented technology company. Comprised of three product divisions, ECCA provides software solutions for human resources, insurance carriers, and food banks. Incorporated in 1975, ECCA continues to help organizations by providing them with the products and services that they need to run their business more efficiently. 

ECCA is seeking a detail-oriented Data Analyst / Migration Specialist I to join our team. In this role, you will play a critical part in ensuring a smooth and accurate transition for new clients by converting and migrating payroll and HR data into ECCA Payroll+ and HRIS systems.

Position Summary

The Data Analyst / Migration Specialist I is primarily responsible for obtaining, reviewing, converting, and loading new client information into ECCA's payroll software using a variety of data migration tools and processes. This position works closely with internal teams and clients to ensure data accuracy and deliver a professional, seamless implementation experience.

Responsibilities:

• Collaborate with the Client Services team to understand the scope, objectives, and requirements of each client data migration.
• Develop a thorough understanding of data requirements to ensure a smooth and accurate client transition.
• Work directly with new clients to obtain payroll and HR data in approved formats.
• Analyze client data for accuracy, completeness, and integrity prior to conversion.
• Transform, clean, and modify data using automation tools and scripting languages, including SQL, VBScript, and Visual Basic for Applications (VBA), as needed.
• Identify and resolve data discrepancies by communicating directly with clients.
• Provide exceptional customer service through welcome calls, implementation calls, and email correspondence.
• Import client data into ECCA's proprietary payroll and HRIS systems.
• Validate imported data to ensure accuracy and completeness following migration.
• Meet implementation deadlines while ensuring clients' initial payrolls are processed accurately and on schedule.
• Maintain accurate documentation of migration activities and follow established procedures.
• Perform additional administrative, clerical, and project-related duties as assigned.

Qualifications:

• Associate degree in Computer Information Systems, Information Technology, or a related field, or an equivalent combination of education and relevant experience.
• Strong attention to detail with the ability to accurately analyze and interpret numerical and financial data.
• Customer-focused with professional telephone etiquette and excellent verbal and written communication skills.
• Ability to prioritize tasks, work under tight deadlines, and adapt to changing priorities while ensuring client payroll timelines are met.
• Demonstrated ability to manage multiple tasks simultaneously while interacting effectively with clients, Payroll Specialists, and other internal team members.
• Excellent organizational, time management, and problem-solving skills.
• Advanced proficiency in the Windows operating system and Microsoft Office applications, particularly Microsoft Excel.
• Experience with data analysis, data conversion, SQL, or payroll and HRIS systems is preferred.

Education/Experience:

• Associate's or bachelor's degree in Computer Information Systems, Information Technology, Data Analytics, or a related field required.
• Previous experience in the payroll industry is preferred, including a working knowledge of payroll processing, wage and hour regulations, and applicable federal, state, and local tax laws.
• Prior experience in customer service, a call center, help desk, or a client support environment is preferred.
• Advanced proficiency with Microsoft Office applications, particularly Microsoft Excel and Microsoft Access, as well as experience with SQL Server or other relational database management systems.
• Working knowledge of SQL and/or scripting languages used to automate data-related tasks, such as Visual Basic for Applications (VBA), VBScript, or JavaScript.
• An equivalent combination of education, technical training, and relevant work experience will be considered in lieu of the stated degree requirements.