Customer Service/Account Manager

Our client is seeking entrepreneurial-minded individual to join their growing team as a Customer Service/Account Manager to work in their Hermitage PA office.

The selected individual will have a well-developed phone presence and high comfort level in initiating conversations, a social and positive personality, a self-starter and a proactive problem solver. Duties will include day to day service needs of customer base.

RESPONSIBILITIES:

• Answer incoming calls from clients with service needs.
• Willing to spend time taking inbound calls & making outbound calls.
• Deliver exceptional service to existing clients.

QUALIFICATIONS:

• Prior sales experience
• Experience with standard business applications including MS Office.
• Critical thinking, proactive attitude, and strong communication skills.
• Organized, self-motivated, and proactive in problem-solving.

Client is offering excellent compensation and benefit package. Qualified candidates please submit a resume along with salary requirements in confidence. J.L. Nick & Associates and or clients are equal opportunity employers.